Senior Product Manager
Who We Are:
We're RealWork, a dedicated crew of innovators based in Austin, Texas. We're in the business of helping home service providers build online trust with homeowners, and we're pretty good at it, if we do say so ourselves.
We've built a hyper-local content platform that allows service providers to easily share their work through videos, reviews, and photos tied to their job site location. It's all about quality and trust with us, and we're proud to say our platform has proven its worth by helping our clients establish a strong online presence and build trust with their customers.
RealWork is based 100% in the US and headquartered in Austin, TX.
As a Senior Product Manager at RealWork, you’ll define and drive the roadmap for features that simplify and scale operations for thousands of home service businesses—roofers, electricians, HVAC pros, and more. You’ll turn real-world needs into elegant, intuitive software by working closely with engineering, design, and customer-facing teams.
Your focus will be on deeply understanding customer workflows, identifying high-impact opportunities, and bringing new features to life—from concept through launch. The ideal candidate is a systems thinker who values clarity, empathy, and continuous learning.
At RealWork, we build with humility, speak with confidence, and always prioritize delivering real value to our users.
What You'll Do
- Work cross-functionally with engineering, design, and go-to-market teams to deliver high-quality products
- Conduct customer research, competitive analysis, and data investigation to uncover new opportunities
- Write clear product specs, user stories, and success criteria
- Define and prioritize the product roadmap for your area, balancing user needs, technical feasibility, and business impact
- Guide product development from idea through launch, iterating based on feedback and results
- Communicate priorities and progress to internal stakeholders
- Partner with customer success, sales, and marketing teams to drive adoption and value
Things You Might Work On
- Leveraging AI to automatically curate the best jobs (photos, descriptions, reviews) for marketing content
- Powering fully-managed customer websites with real-time job data
- Building dashboards and analytics that help customers understand how they’re performing and where to improve
- Driving increased review generation with new strategies, including AI voice outreach
- 5+ years of product management experience, ideally in SaaS or B2B software with a focus on applications for SMBs and/or marketing solutions
- Proven track record of shipping products that solve real customer problems
- Strong communicator who excels at turning ambiguity into clarity
- Comfortable working side-by-side with engineers and designers
- Analytical and data-driven; you seek out insights to inform decisions
- A self-starter who thrives in a fast-paced, collaborative environment
Even Better If You Have
- Experience working in or building software for the home services industry
- Exposure to AI/ML product development
- Background in startup or high-growth company environments
Why Join RealWork?
- Startup environment within a stable, industry-leading company
- Competitive salary and commission structure
- Excellent Health, Dental, Vision and Parental Benefits
- Regular team outings & events
- Flexible PTO
- 401(k)
RealWork is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local, state, and federal law or ordinance.
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