
Earn more than 5 stars.
A 5-star review is great. Knowing every homeowner is happy is better. RealWork XM checks in after every job - by phone, text, or email. You get more reviews, catch problems early, and build a reputation that drives referrals.
More 5-star reviews.
zero extra work.
Every homeowner gets a follow-up — phone, text, or email
Happier customers leave more reviews
No manual effort from your team
Reviews happen naturally, at the right moment

Catch problems before they become bad reviews.
Real-time alerts when a homeowner flags an issue
Resolve concerns before they hit Google
Pulse Notifications keep your team in the loop
Problems handled well build loyalty and referrals

See what's working.
Fix what's not.
Insights by technician, job type, and season
Identify your strongest customer promoters
Call recordings for coaching and training
Feedback that helps you win through better service

How it works
1
AI calls customers the day after the job
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2
Live transfers, customer feedback (NPS), and review requests — on the call
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3
Alerts + dashboard to track every customer response
